Regulations
1. General Provisions
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The KLAVO.studio online store, operating at www.klavo.studio, is run by: Karol Parfienczyk, ul. Hebanowa 4F, 15-523 Grabówka, Polska, NIP: PL8461565833, e-mail: kontakt@klavo.studio
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These Terms and Conditions define the rules for using the store, placing orders, and the rights and obligations of the Customer and the Seller.
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The Customer is obliged to familiarize themselves with the Terms and Conditions before placing an order. Placing an order means acceptance of the Terms and Conditions.
2. Placing Orders
- Orders can be placed 24/7 through the form on the store website.
- The Customer is obliged to provide true data necessary for order fulfillment.
- After placing an order, the Customer receives confirmation to their email address.
3. Payments and Delivery
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Available payment methods, costs and delivery methods, as well as order processing time are described in detail in the Delivery and Payment section.
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All prices are given in Polish zlotys (PLN) and include VAT.
4. Right of Withdrawal and Complaints
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The rules for withdrawal from the contract, returns and complaints are described in detail in the Returns and Complaints section.
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The contract withdrawal form is available for download on the website.
5. Personal Data Protection
- Customer personal data is processed in accordance with GDPR and the Privacy Policy available in the Privacy Policy section.
6. Cookies
- The store uses cookies and similar technologies in accordance with the Cookie Policy available in the Cookie Policy section.
7. Final Provisions
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In matters not regulated by these Terms and Conditions, Polish law applies.
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The Customer has the possibility to use out-of-court methods for handling complaints and pursuing claims (ADR/ODR), including the ODR platform: https://ec.europa.eu/consumers/odr.
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These Terms and Conditions are effective from 12.08.2025 and are available on the store website.